I help large organizations make AI work for the people who use it.

Most AI programs stall between the demo and the business. This talk covers what it takes to move from pilots to production: the data, knowledge and platform foundations underneath, and the operating model that keeps AI useful after launch.

For CIOs, CTOs and transformation leaders

The shift from IT as a cost center to IT as a product organization. Funding by outcomes, designing around the customer, and measuring the business value technology creates.

For executive teams and boards

Why platform strategy is now experience strategy. How consolidating and simplifying the enterprise platform makes AI, automation and self-service possible, and how to get adoption, not just deployment.

For platform, product and digital leaders

Customer and employee experience as the real scorecard for technology. Designing journeys, AI assistants and self-service that people choose, and connecting experience to revenue, productivity and trust.

For CX, EX and digital transformation audiences

Augmentation over replacement, bias as the most overlooked risk, and the governance leaders need to scale AI with confidence across employees and customers.

For leadership teams, risk and HR leaders

My story of growing up in Meghalaya, starting over in a new country, and building a career in technology leadership. For students, early-career and community audiences.

For universities, ERGs and podcasts